These terms apply when you use the Moozy Shop app to buy products from Moozy Shop. By creating an account or placing an order, you agree to them.
Your account
- You sign in with your mobile number and a one-time code sent by SMS. Keep your phone secure: anyone who can read your messages can sign in as you.
- You must be at least 18 years old, or use the app with the permission of a parent or guardian.
- Give a correct name, phone number and delivery address, so we can deliver your orders.
Orders and prices
- Prices, offers and availability are shown in the app and can change at any time. The total shown at checkout, including any delivery charge, is the amount you pay.
- Placing an order is an offer to buy. We may not be able to supply every item.
- If an item turns out to be unavailable, it is removed from your order and you are not charged for it.
Payment
- You can pay online (UPI, cards, net banking or wallets, through our payment partner) or with cash on delivery where it is offered.
- Online payments are processed by our payment partner. We do not see or store your card or bank details.
Delivery
- Delivery times shown in the app are estimates. Our Shipping and Delivery Policy explains how orders are delivered.
Cancellations and refunds
Cancellations and refunds are covered by our Cancellation and Refund Policy.
Using the app fairly
Do not misuse the app: no false orders, abuse of couriers or staff, or attempts to interfere with the service. We may suspend accounts that do.
Liability
We take care to describe products correctly and deliver them in good condition. To the extent the law allows, our liability for any order is limited to the amount you paid for it.
Changes to these terms
We may update these terms. The new version applies from the date it is published here.
Governing law
These terms are governed by the laws of India. Courts at the place of our registered office have jurisdiction.
Contact
- Moozy Shop